These terms and conditions govern your use of our Website. Please read the terms in full before you use this Website.
If you do not accept these terms, please do not use this Website. Using the Website implies that you accept these terms. We do occasionally update these terms so please refer back to them in the future.
By using this site or/and our services, you consent to the below described Terms and Conditions.
The contract between Strawberieve and the Customer will be on these conditions, to the exclusion of all other terms and conditions. Any variations to these conditions shall have no effect unless agreed in writing.
Who we are
We are Strawberieve; a family-run business, Kennel Club name and trading name of Nicki Brace. Based in the West Midlands, UK.
Our Website address is: http://strawberieve.co.uk
You can also access our website via: https://www.strawberievepuppies.co.uk
Table of Contents
- Definitions
- Changes to an Order
- Cancellation of an Order
- Contact between Strawberieve and the Customer
- Default in Payment
- Site Access
- Site Use by Visitors/Customers
- Images on the Website or used in our Promotional Marketing
- Limitation of Liability
- Disclaimer
- Links to & from Other Websites
- Code of Fair Practice
- Governing Jurisdiction
- Acceptance of Terms
- Our Details
- Changes to these Terms & Conditions
Definitions
The Customer – The individual adopting a puppy/dog, also the company or individual purchasing or placing an order with Strawberieve.
Visitor – any person visiting our website, any of our promotional material or our social media accounts.
We/Us/Our (either capitalised or not) – Strawberieve/Strawberieve DDB/Strawberieve.co.uk/Nicki Brace
Order/Purchase/Adoption – Any product or transaction made between Strawberieve and the Customer regarding products from our shop, downloads, or adoption of a puppy/dog.
Website – https://www.Strawberieve.co.uk
Adopting A Puppy or Dog
If you adopt a puppy or dog from us, we have a separate set of policies, rules, and terms in regards to this. You will be given copies of these details and/or directed to them on our website. Usually, the paperwork will be included within your Puppy Pack.
Return of any adopted puppies/dogs to Strawberieve is discussed in the Puppy Pack paperwork you will be given at the time of adoption or deposit.
Changes to an Order
The Customer must realise that slight differences in products may occur due to the colouration of monitors/devices/manufacturing. All items are dispatched from our warehouses in new, complete packaged condition unless stated otherwise.
Every item will be packaged carefully and appropriately, Strawberieve cannot be held accountable or responsible for any damage caused by couriers or delivery companies or their employees.
Strawberieve cannot be held accountable or responsible for any lost or misplaced packages, but we will do everything we can to help you recover it.
If the Customer is not happy with the item, the Customer shall offer Strawberieve the first opportunity to make any changes before refunds are given.
Returns are usually only accepted if incorrect items are sent to you. We will consider every return on a case-by-case basis.
Return of any adopted puppies/dogs to Strawberieve is discussed in the Puppy Pack paperwork.
Any contract you sign or receive regarding dogs or puppies confirms you accept the terms, policies and contracts explained/given/directed to you and you will be held to them.
Cancellation of an Order or Adoption
In the event of cancellation of an order, ownership shall be retained by Strawberieve, and any deposit already paid, and expenses already incurred, shall be paid by the Customer.
In the event of a cancellation of adoption, ownership of any puppy or dog will remain with Strawberieve, and any deposit made shall be kept by Strawberieve.
Contact between Strawberieve and the Customer
Email will be the main method of contact with regard to all communication, contact by phone secondary method. Therefore, it is the Customer’s responsibility to notify us as soon as possible with any change in email address. We will acknowledge all emails within 1 working day.
Strawberieve cannot be held liable in any way relating to issues of communication if we are not supplied a valid email address or phone number.
If necessary, we will attempt to contact the Customer by email, using the details given at the beginning of the Purchase. If the Customer does not respond to contact after 3 days we may freeze the Order until the Customer has made contact. If the Customer has made Strawberieve aware of time away – for example a holiday or time where contact will be temporarily halted for personal reasons – then the above will not apply and the Order will continue as normal.
If the Customer has not made any contact within 14 days, despite our further attempts to contact them, the Order may be terminated and any deposit will be kept.
Default in Payment
The Customer shall assume responsibility for cost outlays by Strawberieve in all collections of unpaid fees and of legal fees necessitated by default in payment. Invoices in default will include but are not limited to fees for collection and legal costs.
Site Access
You will be able to access the majority of this Website without having to register any details with us. (However, particular areas of this Website will only be accessible only if you have registered.)
Please see our Privacy Policy for in-depth details on how we use and collect Personal Data about you.
Site Use by Visitors/Customers
With the exception of personally identifiable information, the use of which is covered under our Privacy Policy, any material you send or post to this Website shall be considered non-proprietary and not confidential. Unless you advise to the contrary we will be free to copy, disclose, distribute, incorporate and otherwise use such material for any and all purposes. This is something we do not freely do however, we do not give away or sell you information to anyone unless required to do so by law or to continue with any order made eg giving your name and address to the courier.
When using this Website you shall not post or send to or from this Website any material: (a) for which you have not obtained all necessary consents; (b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom; (c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.
Any material from our Website is protected under copyright laws, and as such if you share/use any material from our Website you must link to our Website and give us the credit as deserved.
We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to or from this Website in breach of the above.
Images on the Website or used in our Promotional Marketing
Images used on the Website and any other material from our Website is protected under Copyright laws; and as such if you share/use any material from our Website you must link to our Website and give us the credit as deserved.
Therefore any sharing on social media or blogs/personal Websites, printed material etc should be linked and attributed to Strawberieve in some way – preferably with a link to the product or the main Website link www.Strawberieve.co.uk
Strawberieve is not liable for misuse of these images or material by the Customer or any other person’s copying, altering or distributing the images to individuals or other organisations.
Should any legal issues or claims arise from the content or copyright of any images used by the Customer or any other person, any issues and claims will be the sole responsibility of the Customer/other person.
Strawberieve cannot take responsibility for any losses incurred by the use of our Website or products by the Customer. Whilst every care has been taken to ensure our Website and products are problem free and accurate, the ultimate responsibility lies with the Customer in ensuring that all Website and products are functioning correctly before use.
Limitation of Liability
Strawberieve expects the Customer to carry out any checks and/or research before requesting a product from Strawberieve. This includes making sure that the nature of use of any products or material is legal and will be operating within the law, not harmful to others in any way and not harmful to the Customer themselves – including allergies and improper use of products provided by Strawberieve.
It is of great importance that the use of our products is not in any way illegal nor instigates, promotes or encourages anything illegal. This includes but is not exhaustive of anything racial, sexist, terror inciting, abuse, neglect, sexual exploitation and scams of any kind.
The Customer agrees that it shall not hold Strawberieve or their agents or any employees liable for any incidental or consequential damages that arise from products or material provided by Strawberieve or from Strawberieve’s failure to perform any aspect of the order in a timely manner, regardless of whether such failure was caused intentional or negligent acts or omissions of Strawberieve or Customer, any Customer representatives or employees, or a third party.
Strawberieve cannot be held responsible for anything that may affect the Customer’s operation of business, any sales, or the Customer’s profitability that might be claimed as a result of a service/product offered by Strawberieve.
Descriptions of, or references to information, products, services or publications within the Customer’s business do not constitute or imply their endorsement or recommendation in any way by Strawberieve.
Strawberieve cannot take responsibility for any losses incurred by the use of any product or Website to the Customer. Whilst every care has been taken to ensure our Website and products are problem free and accurate, the ultimate responsibility lies with the Customer in ensuring that all software and products are functioning correctly before use.
Strawberieve is not liable for loss, damage or corruption to information stored on their servers or individual PCs relating to a Customer’s purchase/order/or business. The Customer is solely responsible for any information or product use relating to any products or services made from Strawberieve.
Strawberieve will not be liable for costs incurred, compensation or loss of earnings due to the failure to meet agreed deadlines.
Strawberieve will not be liable for any costs incurred, compensation or loss of earnings due to the order made out on behalf of the Customer or any of the Customer’s appointed agents.
Strawberieve will not be liable for any costs incurred, compensation or loss of earnings due to the unavailability of the site, its servers, software, products or any material provided by its agents.
Strawberieve will not be liable or become involved in any disputes between the Customer and their Customers and cannot be held responsible for any wrongdoing on the part of a Customer.
Strawberieve cannot be held responsible for problems or additional costs arising due to any errors made by third parties, or failure to maintain a current copy of the Customer’s own details or orders.
Strawberieve cannot be held responsible for any error, mistake or complaint due to our suppliers/wholesalers/business partners etc.
Strawberieve has no control of, or responsibility for, the content of Customers’ Websites/business/personal use of products. In no way does the textual or image based Content of our Customer’s Websites/social media accounts constitute Strawberieve endorsement, or approval of the Website/social media account or the material contained within the Website/social media account.
Strawberieve has not verified any of the materials, images or information contained within the Customer’s Websites/social media account and is not responsible for the content or performance of these sites or for the Customer’s transactions with them.
Strawberieve provides links or references to the third party Websites solely for the convenience of prospective customers and intends that the links it provides be current and accurate, but does not guarantee or warrant that such links will point to the intended third party site at all times.
Strawberieve makes no claims that the contents of this Website may be lawfully viewed or downloaded outside England and Wales. Access to the Website of Strawberieve.co.uk may not be legal by certain persons or in certain countries. If this Website is accessed from outside of the United Kingdom, it is done at own risk and the visitor is responsible for compliance with the relevant laws of the visitor’s jurisdiction. The terms and conditions of this Website are governed by the laws of England and Wales. Jurisdiction for any claims arising in respect of this Website’s Content shall lie exclusively with the courts of England. If any provision of these terms and conditions is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these terms and conditions, which shall remain in full force and effect.
To the maximum extent permitted by law the Company excludes liability for any loss, claim, damages or any special, consequential, exemplary or punitive damages (whether directly or indirectly incurred) of any kind arising out of or in connection with any visitor’s or user’s access to, or use of the Website, blog, social media accounts, products or any material, whether based in contract, tort or whether negligent or otherwise, even if Strawberieve has been advised of the possibility of such damage.
Neither we nor any other party (whether or not involved in producing, maintaining or delivering this Website and products), shall be liability or responsible for any kind of loss or damage that may result to you or a third party as a result of your or their use of our Website. This exclusion shall include servicing or repair costs and, without limitation, any other direct, indirect or consequential loss, and whether in tort or contract or otherwise in connection with this Website or our products.
Strawberieve cannot be held responsible for anything that may affect the Customer’s operation of business, any sales, or the Customer’s profitability that might be claimed as a result of a service/product offered by Strawberieve.
Strawberieve cannot be held responsible for anything that may affect the Customer’s health, physical well-being or relationship well-being that might be claimed as a result of a service/product offered by Strawberieve.
Disclaimer
We take all reasonable steps to ensure that the information on this Website is correct. However, we do not guarantee the correctness or completeness of material on this Website. We may make changes to the material on this Website at any time and without notice. The material on this Website may be out of date, or on rare occasions incorrect and we make no commitment to ensure that such material is correct or up to date.
The material at this Website is provided without any conditions or warranties of any kind. To the maximum extent permitted by law, we provide access and use of this Website on the basis that we exclude all representations, warranties and conditions which but for these Terms may have effect in relation to this Website.
Nothing in these Terms shall exclude or limit liability for (i) death or personal injury caused by negligence (as defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under the law of the United Kingdom.
Strawberieve will not be held responsible for any side effects/issues from any of our products including the use of enhancements, supplements, creams, toys, toiletries or anything sold on our site (either individually or in combination with other items) nor from incorrect/over use of them.
Strawberieve cannot be held responsible for anything that may affect the Customer/puppy/dog’s health, physical well-being or relationship well-being that might be claimed as a result of a service/product offered by Strawberieve.
Links to & from Other Websites
Any links to third party Websites located on this Website are provided for your convenience only. We have not reviewed each third party Website and have no responsibility for such third party Websites or their content. We do not endorse the third party Websites or make representations about them or any material contained in them. If you choose to access a third party Website linked to from this Website, it is at your own risk.
Descriptions of, or references to information, products, services or publications within the links to other third party websites do not constitute or imply their endorsement or recommendation in any way by Strawberieve.
If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, any page on this Website, and subject to the following conditions: (a) you do not in any way imply that we are endorsing any services or products unless this has been specifically agreed with us; (b) you do not misrepresent your relationship with us or present any false information about us; (c) you do not link from a Website that is not owned by you; and (d) your Website does not contain content that is offensive, controversial, infringes any intellectual property rights or other rights of any other person or does not comply in any way with the law in the United Kingdom.
If you choose to link to our Website in breach of the above, you shall fully indemnify us for any loss or damage suffered as a result of your actions.
Code of Fair Practice
The Customer and Strawberieve agree to comply with the provisions of the Code of Fair Practice (which is in the Ethical Standards section of chapter 1, Professional Relationships).
Strawberieve has full authority to make this agreement; and that the Website or products provided by Strawberieve does not contain any scandalous, libellous, or unlawful matter. This warranty does not extend to any uses that the Customer or others may make of Strawberieve’s products that may infringe on the rights of others. The Customer expressly agrees that it will hold Strawberieve harmless for all liability caused by the Customer’s use of Strawberieve’s products to the extent such use infringes on the rights of others.
Governing Jurisdiction
This Legal Notice shall be governed by and construed in accordance with English law. Any dispute(s) arising in connection with this Legal Notice are subject to the exclusive jurisdiction of England and Wales.
Acceptance of Terms
The action of the sending and receipt of this agreement via electronic method/use of the Website/making a Purchase will hold both parties in acceptance of these terms. Strawberieve as sender and the Customer as recipient will acknowledge acceptance of these terms either through an e-mail noting acceptance or acceptance is acknowledged at the completion of an Order. Any electronic signatures shall be considered legal and binding.
Any contract you sign or receive regarding dogs or puppies confirms you accept the terms, policies and contracts explained/given/directed to you and you will be held to them.
By placing an order or purchasing from Strawberieve, you confirm that you are in agreement with and are bound by the Terms and Conditions above.
The signature/Purchase/use of our Website – electronic or otherwise – of both parties shall act as evidence of acceptance of these terms.
The Customer realises that by placing an order that they are agreeing to the Terms and Conditions of Strawberieve for the period of time it takes to complete the order.
These Terms and Conditions – including our Privacy Policy and the Right to Erasure and Download Data – are on the Website of Strawberieve, a copy can also be provided to the Customer upon request.
Our Details
Our business name is: Strawberieve
Our business storage warehouse addresses are:
Strawberieve, 328-330 Chepstow Road, Lower Ground Warehouse, Newport, Gwent, NP19 8NP
Strawberieve, Suite 118, Greenway Business Centre, Harlow Business Park, Harlow, Essex, CM19 5QE
Strawberieve, Lowman Works, East Taphouse, Liskeard, Cornwall, PL14 4NQ
Our contact details are:
pinterest.co.uk/strawberieveddb
Changes to these Terms & Conditions
Strawberieve reserves the right to change these Terms and Conditions at any time. If these Terms and Conditions are changed then an updated version will be sent to the Customer and updated on the Website.
Last modification was made: 30th December 2021
